Terms and Conditions - Gardening Services Elephant and Castle
Welcome to Gardening Services Elephant and Castle. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our services and your rights.
1. Introduction
These terms govern the provision of gardening services by Gardening Services Elephant and Castle. By hiring our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
3. Services Provided
We offer a wide range of gardening services, including but not limited to:
- Lawn Mowing
- Pruning and Trimming
- Weed Control
- Planting and Transplanting
- Garden Design and Landscaping
All services will be carried out using professional standards and within the agreed timeframe.
4. Booking and Scheduling
Clients can book our services through our online platform or by phone. Upon booking, clients will receive a confirmation outlining the service details and scheduled date. We strive to accommodate clients' preferred dates and times, but availability cannot be guaranteed for all requests.
5. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon. We accept various payment methods, including:
- Credit/Debit Cards
- Bank Transfers
- Cash
Invoices will be provided detailing the services rendered and the corresponding costs. Late payments may incur additional charges.
6. Cancellation and Rescheduling
Clients may cancel or reschedule services up to 48 hours before the scheduled date without incurring any fees. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee equivalent to 50% of the service cost.
8. Liability
While we strive to deliver high-quality services, Gardening Services Elephant and Castle is not liable for any indirect or consequential losses arising from our services. We are insured for property damage and personal injury, ensuring coverage in the unlikely event of an accident.
9. Quality Assurance
Client satisfaction is paramount. If you are dissatisfied with any aspect of our services, please contact us within 7 days of service delivery. We will address and rectify any legitimate concerns promptly.
10. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Clients will be notified of significant changes via email or our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the provision of services will be handled in accordance with our Privacy Policy, ensuring confidentiality and security.
13. Force Majeure
Gardening Services Elephant and Castle will not be held liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, or government restrictions.
14. Intellectual Property
All content, including designs and methodologies used in providing services, are the intellectual property of Gardening Services Elephant and Castle. Clients are prohibited from reproducing or distributing this material without explicit consent.
15. Termination
Either party may terminate the service agreement by providing written notice. Upon termination, clients are responsible for paying for any services rendered up to the termination date.
16. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Gardening Services Elephant and Castle, superseding any prior agreements or understandings.
Acceptance of Terms
By scheduling and utilizing our gardening services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.